• Phone
us
• Email us
• Find us
• Complaints
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feedback form
Phone
us
Toll Free Inquiry Number:
Toll Free Inside Japan
Toll Free International |
(0120)540 090
+800 5400 0045 |
Email
us
Find us
| Address: |
| |
Commonwealth Bank of Australia Tokyo Branch
8th Floor, Toranomon Waiko Bldg
12-1, Toranomon 5-chome
Minato-ku, Tokyo 105-0001
Japan |
Opening Times:
Our branch is open between 9:00am and 3:00pm, Monday through Friday.
Direction to our office:
Please take the Hibiya subway line eastbound to Kamiyacho station.
We are located in the building directly opposite of exit 3.
Complaints
What if I have a complaint?
Please contact your Relationship manager in Tokyo. Our staff will
review the situation and, if possible, resolve it immediately. If
the matter has not been resolved to your satisfaction, please contact
the Complaints Officer, Commonwealth Bank of Australia, Tokyo Office
via:
Telephone:
Facsimile:
Writing to: |
(03)5400 7857
(03)5400 7288 |
| |
Complaints Officer
Commonwealth Bank of Australia
8th Floor, Toranomon Waiko Building12-1, Toranomon 5-Chome
Minato-ku, Tokyo 105-0001
Japan |
An acknowledgement will be sent within 1 working day upon receipt
of your complaint. We will respond to your complaint within 14 days.
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