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| Determined to be better than we
have ever been |
The Commonwealth Bank is committed to being Australia's
finest financial services organisation through excelling in
customer service. To achieve this, we are doing things differently.
This determination to be different has been reflected in a number
of recent award wins, including the prestigious Money magazine
Bank of the Year 2008 title.
Whilst these are all great achievements, we are now even more
determined to be better than we have ever been, by focusing
on service and earning your business rather than counting on
it.
Here are more details of our recent award wins:
Money Magazine Bank of the Year 2008
We have been awarded the prestigious title of Bank of the Year
2008 by Money magazine because of our consistency in delivering
the types of products that our customers want, across a broad
range of categories.
Money Magazine Website of the Year 2008
We also won Banking Website of the Year with Money magazine,
who noted that, "Commonwealth came across the line very
strongly as the clear champion". Some of the features that
helped us win this title include online statements for up to
seven years, two-factor authentication for security, and optional
extras such as daily stock reports.
CANNEX 5-Star Ratings
You can be confident choosing a Commonwealth Bank product, as
24* of our products have received a CANNEX 5-star rating. That's
more than any other bank. Cannex CEO Andrew Spicer believes
the Commonwealth Bank has "absolute product consistency
in delivering what customers want". Only 5% of reviewed
products receive a CANNEX 5-star rating so this is industry
recognition that our products offer you superior value.
Australian Banking and Finance 2008
Three of our senior executives have been selected as the best
in the industry at the Australian Banking and Finance Awards:
- Best Financial Services Executive (Ralph
Norris)
- Best Chief Financial Officer (David Craig)
- Best Chief Information Officer/e-Banker (Michael
Harte)
Australian Banking and Finance Best Website 2008
Our website was recognised for being the Best Banking Website.
Our website is simple and easy to use, is secure, and has a
wide range of useful features. That's why we've won another
Best Banking Website award.
*Based on information provided by CANNEX at time of publication.
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